The first one I received was a new one but it had a really bad smell that never went away. Herbalize replaced it for me without issues. The replacement unit I received is one without the smell issue but it was an older unit with the aluminium chamber. The chamber reducer I received was also aluminium. I have reached out to Storz and b and they replaced the chamber promptly with the ceramic ones. They forgot the reducer though, so I just ordered one from an other site. Its really hard to find the ceramic ones. Over all its great. Even if you get an older unit the upgrade is free and painless to go to the ceramic chambers. Just make sure the reducers you buy are ceramic also as being partially ceramic is worse. Aluminium rubs off on ceramic much faster. With the upgrade it’s a safe vape and works much better than anything I have owned in the past. Got off to a rocky start but would do it again.
Honestly, if your looking for the best, this is it. I enjoy the bag and the whip equally.
- this is the CHEAPEST PRICE you can get online (researched REDDIT BOARDS, QUORA, multiple websites known from toronto region\canada) - yes it is cheaper to ship from the (not so at the moment- United) States but don't let custom\excise duties catch you with your pants down. - ordered 12 JAN 2020 8 PM - received 14 Jan 8 AM - Canada post missioned it to me during a pandemic pronto. cheers driver! - yes they may have stock issues with another item that was ordered along with this and they were super diligent to fix that even before I could follow up about it . so thank you herbalize store ELVES! your efforts behind the scene will always prevail! - it would be foolish to complain like in other reviews here as every adult knows that hot deals don't last long - you snooze you loose! I personally can't think of one successful business that doesn't have inventory reporting issues from time to time. @STROZ N BICKEL- how is this not an every household item ! ? ! ? This paired with a keurig espresso machine - COME AT BE 2021! #safet1st
I love the ability to leave it plugged in and just turn the heating element on when I want it. It is so easy and super effective, although, if your expectations of a high to be similar to that if you smoke, it will not be happening. It is milder and uses quite a bit more to get the same results. My own purpose was to just get away from the smoking part and move towards something I could use daily without the damage of smoking. The bag gets very big and works well for a lone session or with someone, although the whip is an amazing alternative if you are alone. I have yet to download the app, so considering I have not utilized that, this gets a 5* rating from me. Although expensive, it will last a very long time, works better than most desktop vaporizers and provides a good solid result every time.
Shipping was fast and efficient. Volcano is worth the investment.